For training help with CIS functionality or questions, call the CIS Training Physician/APP Help Line at 206-987-7063 (7-7063). The helpline is staffed by the CIS trainers Monday through Friday, 8a-4p, excluding holidays. If your call is not answered, leave a message with your question, name and the best way to reach you. Someone will get back to you as soon as possible.

After hours, the helpline is forwarded to the service desk (7-1111).

For non-urgent questions or requests, email the CIS training team at You can also visit the CIS Physician/APP Training page on CHILD for additional resources.